Lexus of Jacksonville Frequently Asked Questions (FAQ)
Have questions about shopping, servicing, or financing your Lexus? This Lexus of Jacksonville FAQ was designed to give you clear, helpful answers at a glance. From sales and service to parts and financing, you'll find everything you need to know about what our dealership offers - and how we make every part of your experience easier.
Sales Department
What Areas Does Lexus of Jacksonville Serve?
Our dealership is located in Jacksonville, Florida, and we welcome drivers from across Northeast Florida, including St. Augustine, Orange Park, Ponte Vedra Beach, and the surrounding communities.
What Services Does Lexus of Jacksonville Provide?
We offer everything you need from a dealership - new Lexus and pre-owned vehicle sales, a full finance department, a factory-trained service center, a comprehensive parts department, and even a collision center.
Can I Sell My Car or Trade It In?
Yes! We'll appraise your current vehicle at the dealership, or you can use our online trade-in valuation tool to get a head start from the comfort of your couch.
Does the Dealership Have New and Used Car Specials?
Yes, we feature rotating offers on new Lexus models, pre-owned inventory, and regional incentives. We also extend a military discount for those who've served. Visit our website to see what's current.
Finance Department
Does Lexus of Jacksonville Offer Financing?
Yes, our Lexus finance team works with multiple lenders to secure the best options to fit your lifestyle. We also offer service and parts financing through Sunbit for added flexibility.
How Do I Get Pre-Approved for Auto Financing?
Just complete the finance application on our website to get a jump start before your visit.
Can I Finance a Used Vehicle?
Yes, financing extends to new, pre-owned, and L/Certified by Lexus vehicles alike. Our finance team will walk you through every option.
Can I Lease a New Lexus Model?
Yes, we offer lease programs on select new Lexus models with terms crafted to suit your lifestyle. Connect with our finance team or visit Lexus of Jacksonville to explore what's currently available.
Service Department
What Kinds of Auto Maintenance Are Available?
Our factory-trained technicians handle oil and filter changes, tire rotations, brake service, transmission work, battery diagnostics, and much more. While you wait, enjoy our Wi-Fi lounge, café, and complimentary car wash.
Can I Schedule Service?
Yes, you can easily book online through our website or call our Lexus service department directly. We also offer mobile service within a 45-mile radius - our technicians will come to you at home or the office.
How Often Should I Get Auto Service?
Lexus recommends a visit every 5,000 miles or six months, whichever arrives first. Keeping that rhythm protects both your vehicle's performance and its long-term value.
Parts Department
Can I Order Parts Online?
Yes, you can order Lexus parts and accessories through our online parts portal, and our team will confirm availability and get everything ready for you.
Do You Sell OEM Parts?
Yes, Lexus of Jacksonville stocks genuine Lexus OEM parts built to your vehicle's exact specifications, rather than cheaper aftermarket components that don't fit your luxury model.
Contact
Lexus of Jacksonville
10259 Atlantic Blvd
Jacksonville, FL 32225
- Sales: (904) 394-2775
- Service: (904) 394-2770
- Parts: (904) 394-2770